Contact

Please feel free to contact us with any questions, suggestions, or support requests. At La Belle Aura, we are dedicated to providing an exceptional customer experience. Whether it’s personalized advice on our women’s beauty products or information on our beauty accessories, our team is here to help. Your satisfaction is our top priority, so send us a message today. We look forward to hearing from you and supporting you on your journey to fulfilled beauty.

Frequently Asked Questions (FAQ)

1. What products does La Belle Aura offer?

La Belle Aura specializes in skin care, makeup, and wellness products for women. We offer a wide range of items including Makeup Brush Cleaners, Facial Steamers for Glowing Skin, and Professional UV/LED Nail Lamps. All of our products are carefully selected to ensure professional results at home.

2. How can I benefit from the 25% discount?

To take advantage of our exclusive 25% off offer, use the promo code BELLEAURA25 at checkout. This offer is valid on all of our products, including best-sellers like the Cordless Automatic Curler and the Scalp Stimulating Massager.

3. What are the delivery times?

Delivery times vary depending on your location. We typically deliver within 5-10 business days worldwide. Plus, enjoy free shipping on all our products, including best-sellers like Vegan Liquid Lip Polish and the Mini Makeup Fridge.

4. Do you offer vegan and cruelty-free products?

Yes, at La Belle Aura, we are committed to respecting the environment and animals. That's why we offer a range of vegan and cruelty-free products, such as our popular Vegan Liquid Lip Polish and our 2-in-1 Lip and Cheek Ink.

5. How can I track my order?

As soon as your order is shipped, you will receive an email with a tracking number. You can use this number on our Order Tracking page to track your package in real time. Featured products like the Face Lifting Belt and the Red and Blue Light Therapy Pen also benefit from this service.

6. How can I return or exchange an item?

We accept returns within 30 days provided the item is unused and in its original packaging. To initiate a return or exchange, please contact our customer service via contact@belleaura.net. Products such as the 4D Smart Eye Massager or the Thermal Eyelash Curler must be returned in their original condition.

7. Are your products suitable for all skin types?

Our products, such as the Facial Steamer and SakuraCream – Skin Care Range, are designed to suit all skin types, even the most sensitive. We always recommend testing on a small area of your skin before using a product in full.

8. Can I receive exclusive offers and beauty tips?

Absolutely! Sign up to our newsletter to receive beauty tips and exclusive offers. You'll be the first to know about promotions on our featured products like the 4-in-1 Multi-Function Makeup Pen and the Microcurrent Face and Neck Massager.

9. What payment methods do you accept?

We accept all major credit cards, Shop Pay and Apple Pay. Payments are secured through our SSL certified platform, ensuring a risk-free transaction for products like the Microcurrent Neck and Face Massager or the Makeup Organizer Box with LED Mirror.

10. Can I change or cancel my order after I have placed it?

You can change or cancel your order as long as it has not yet been shipped. Contact our customer service promptly for any change requests, especially if you have ordered popular items like the Cordless Automatic Curler or the Weight Loss Massage Machine.

11. What are your environmental commitments?

At La Belle Aura, we are committed to an eco-responsible approach. We favor recyclable packaging and offer sustainable products such as the Curling Headband and the Jade Roller to minimize our impact on the environment.